Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino Australia, we believe that online gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself gambling more than you can afford to lose, or if gambling is affecting your wellbeing, help is available.
Age Verification
Online gambling is only available to persons aged 18 years or over in Australia. By using Fair Go Casino Australia, you confirm that you are at least 18 years of age and legally permitted to gamble in your jurisdiction.
We take underage gambling seriously and maintain strict age verification procedures during account registration and verification.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in your gambling behaviour, please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essentials (bills, rent, food, utilities)
- Hiding gambling activities or lying to friends and family about the time or money spent gambling
- Feeling the need to gamble with increasing amounts of money to achieve the same excitement
- Unsuccessful attempts to cut back or stop gambling
- Experiencing anxiety, irritability, or mood changes when not gambling
- Using gambling to escape problems, stress, or negative feelings
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, family, or personal relationships due to gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Safer Gambling Features
Fair Go Casino Australia provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified period
- Betting Limits: Restrict the maximum amount you can wager on individual bets
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Time-Out/Cool-Off Period: Take a short break from gambling (ranging from hours to weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for an extended period
These tools are available through your account settings and our customer support team. We encourage you to use them proactively to maintain responsible gambling habits.
Support Organizations & Resources
If you're struggling with problem gambling, professional support is available. The following organizations provide free, confidential help:
Australia
- Gambling Help Online — Confidential counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from anywhere in Australia) - Gambler's Help — Counselling services and support groups across Victoria
www.gamblershelp.com.au
United Kingdom
- GamCare — Free support and counselling for problem gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Education and resources for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Support and referral services
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — German Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (free)
If You Need Help
Don't suffer alone. If you or someone you know is struggling with problem gambling, please reach out to one of the support organizations listed above. Help is free, confidential, and available 24/7.
You can also contact our customer support team, and we will assist you in accessing self-help tools or suspending your account if needed.
Remember: Seeking help is a sign of strength, not weakness.
Fair Go Casino Australia's Commitment
Fair Go Casino Australia is committed to promoting responsible gaming and preventing problem gambling. We are licensed and regulated to operate in Australia and comply with all applicable responsible gambling regulations and requirements.
For more information about our responsible gambling policies and procedures, please contact our support team or visit our Terms and Conditions page.